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Rangefinder
Magazine
February 2004
Profile:
Calvin Hayes by Charmaine Beleele
is your true happiness, your own best destiny. If you
are living your heart’s desire, then you have found your bliss.
Baltimore photographer Calvin Hayes has found his bliss in photographing
weddings, society events and families in the Baltimore area. When Calvin
walks into a seminar room, he fills it. He is larger than life. His voice
booms and his smiling energy electrifies everyone within earshot. Yet,
at a wedding, this same convivial man can melt into the background to
capture the “real moments” of a couple’s special day.
He credits his mentors, Clay Blackmore and Denis Reggie, for helping
him form his unique reportage style of wedding photojournalism.
Comparing
wedding coverage to a pie, Calvin says, “Eighty percent
of the pie is photojournalistic, 10 percent is scene-setting details
and 10 percent is comprised of formal shots.” For the most part,
this “shoot-on-the-fly” photographer “wants to be in
the position to be simply the observer and witness.” He likes to
stand back and “let moments happen.” That’s his bliss.
To find his bliss required several steps, many of which he shared in
a booming voice that echoed rap, rock and revival style at the WPPI Convention
last year.
His first step was most unusual and empowering. He closed
his elegant studio. He established a new level of service for his clients:
on call
and on location. Although he maintains an office, he has become known
as a photographer who makes “house calls.”
To find his bliss,
he embarked on a quest to “become a known person.” He
became the best volunteer assistant in the Baltimore area, offering his
services to photographers who became his mentors and friends. He assisted
Monte Zucker, Denis Reggie and Clay Blackmore. This gratis work lead
to paid jobs and exposed him to many social contacts. Another major step
he took in this journey was to develop a press kit—an idea he learned
from Denis Reggie.
Press Kit: The Recipe For Becoming A Known Person
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The kit should have a brief biography explaining your professional history.
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It should also have a separate listing of the chronological highlights
of your career.
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You should reprint any articles that have been written about you, by
permission, of course.
•
You should list all of your memberships and awards in any photographic
competitions and associations.
•
Include any press releases or news clippings concerning your recent accomplishments.
•
Feature a price list, preferably a three-tiered pricing structure, and
a business card.
•
Another important element is the “single image card,” with
a brief message on the back.
Once he had assembled his kit, Calvin
marketed himself to people who could help him, like first-class party
planners and topnotch florists.
He was also taught, “You should always be ready with a concise
statement about you and your photography, a 10-second commercial.”
A
strong believer in word of mouth publicity, Calvin has stated that
he loves to give shockingly good service. He will go the extra mile
in providing service to clients and prospective clients. More than
once
he has driven three hours to visit with a potential customer. He says, “Don’t
just get the job done, get it catered to a certain lifestyle, consistent
with what appeals to your preferred level of clientele. If you choose
to have a studio, it must be clean and smell wonderful. There should
be music playing, bottled water to drink and chocolates to eat.” He
explains that every detail of your studio and your personal appearance “should
symbolize your stature as a player in your target level of society.”
Hayes
has no tolerance for photographers who bemoan the economy and blame
it for their financial woes. His answer to a sluggish economy
has been
to increase his customer service to such attractive levels that he
retains repeat clients, regardless of the economy. He says, “Treat
your customers well to gain word-of-mouth publicity. Take care of the
clients
that you have. Always remember that bad news is more aggressive than
good news.”
He advises photographers to study public relations,
marketing and business skills just as conscientiously as they study
their camera arts. “Marketing
skill is as important to my business as my camera. You can be an artist,
but be a businessperson first.” His good attitude captivates
his clients. He says, “A positive attitude makes people let down
their walls and trust you. Don’t be afraid to show your passion
for your work. This shows you believe in yourself and your ability
to take care
of them.” Part of building your professional image is the “power
to put clients at ease so they will have no worries about the work
you do for them,” Calvin says.
On the way to becoming a known
person, a photographer must do some serious goal setting. Personally,
I heard this from many motivational
speakers
previously, but Calvin’s talk actually gave me guidelines for
structuring specific goals. I posted these questions in my studio office
where I
could see them every day.
Calvin Hayes’ Goal-Guiding Questions
1. “Are you growing?” At his WPPI address, Calvin stated, “The
fact you are here proves you are growing. You can not come to the WPPI
Convention and stay the same.”
2. “How can I remake my life?” This
was the question Hayes asked himself before he closed his studio and
opted for an office situation.
Having the office allowed Calvin more freedom to create a higher profile
in society. Since my studio is in my home, my interpretation of this
goal was to advertise the option of more “on-location” type
sessions. Much to my surprise, on-location shooting has become trendy
even though it is more expensive to my clients than a quick session
in the studio.
3. “Are you Digital?” Hayes teaches us to
be up on the latest trends and knowledgeable about the newest developments
in our craft.
I was film-based when I attended his seminar, but four months later
I bought my first digital camera. More importantly, I began to study
Photoshop
and I recently invested in a nice little printer so I could control
the quality of my brochures and press kit materials.
4. “When
will you become digital?” This goal helped me a
great deal. Because of this goal, I put a little time pressure on myself,
resolving to be digital within a year of attending Calvin’s seminar.
I set quotas for daily earnings and savings. More than saving the money
for digital equipment, I found a huge challenge in saving the time
so that I could surmount the technical learning curve to utilize the
equipment
once I could afford it.
5. “Who is your mentor?”
6. “Do I love
what I do?”
7. “Do I look the part?” From the impeccable
appearance of clothing to the radiant smile to the proper diction and
grammar, Calvin
Hayes is a constant advertisement, walking the walk and talking the
talk of success.
8. “Have I faced the obstacles I see in front
of becoming a success?” Each
person will have vastly different answers for this question, but once
you recognize the obstacles, you can more easily overcome them.
9. “Where
do I fit into my marketing niche? Who are my clients?”
10. “Do
I need a studio or an office?”
11. “Do I anticipate? Can
I learn to stop anticipating failure?” Calvin
says, “A setback is nothing but a setup for a comeback! When
I had a set back, I raised my prices!” If a mistake does happen,
he says, “Admit it, quit it, and forget it!”
12. “Am
I multidimensional?” This question encompasses the
photographer’s social visibility and community commitment. Networking
with a charity means more than giving a gift certificate to the annual
silent auction. It raises self-esteem to actually attend such an event
or dinner. It makes you become a known person, a person with a heart.
Be there with, or even without, your camera. Society will notice that
you care.
Calvin says, “Always be nice, be the best person
you can be.” Perhaps
you are nice, but it does not show. Calvin has some unique ways to
demonstrate your niceness. He compliments his clients on their important
lifetime
accomplishments. Being generous with compliments costs nothing. It’s
nice. Sending clients thank you cards costs next to nothing. It’s
just nice. Donating your time to a group as artist for a day costs
very little, and yet it establishes you as a NICE expert. These details
of
niceness can be expanded into larger acts of random kindness and networking.
He also suggests writing an article free for someone’s newsletter.
One way of congratulating someone on his or her life is to laminate
and send a clipping from the newspaper to a client who merits a civic
or
athletic award. (Or, even a would-be client!)
Donating time and energy
to your community, giving chocolates or thank you notes, devising a
press kit and getting access to society are all
ways of going Calvin’s “extra mile,” to find your
bliss. And on your way to finding your bliss as a photographer, you
might just
find your bliss as a human being.
Email Calvin Hayes for advice on
your own personal journey to becoming a “known person.” His email address is:
calhayes@aol.com/.
Calvin Hayes, along with Clay Blackmore, will be presenting
a program at WPPI 2004 at BALLY’s Las Vegas on Wednesday, Feb.
25. The title of the program is “Exclusive Wedding Coverage.”
CharMaine
Beleele, with an MA in Communication, owns Angel Kissed Photography
Studio in Arkansas. She teaches Communication at the University of
Arkansas in Fort Smith. She is also a regular correspondent for
the Arkansas Catholic
newspaper. You can email her at LBeleele@aol.com or contact her
at her new web site www.angelkissedphotography.com.
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