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Problems and Solutions by Bill Hurter

From: Dave Rimert
e-mail: rimert@tampabay.rr.com

I deal with a great post card company located in Tampa, Florida. It is PostCards USA. I would suggest my rep, Mike Strelser, for all photographers. His number is (888) 280-4801 or local (813) 627-8898.

Thanks for passing this along.


From: David Borengasser
e-mail: davidborengasser@yahoo.com

I have found a Graflex Series B camera. The only dates that I have found are on the film cartridges and they are: 1915 and 1923. The camera seems to be in good working order, but it takes 3.25x4.25-inch film. Do you know if I can still get this film, or should i just cut 4x5 film down to size. It also has an adapter for what looks like 120 film, but I think it is 640 because 120 will not attach to the camera properly. I would also like to know of any historical information that you might have on this camera. Thanks.

Contact Graflex Incorporated, 1281 N. Ocean Dr, #201, West Palm Beach, Fl.33404-4739; Phone 561-842-2600. The company specializes in information on Graphic and Graflex cameras and accessories; parts and service are no longer available.

From: George Faber
e-mail: ghfaber@aol.com

I have a Canon Élan with a Canon 28-80 zoom and a Sigma 70-300 zoom. I put the camera away for a while but forgot to turn it off. It had the Sigma lens still attached. The battery in the camera is now drained. Now the camera does not even recognize the Sigma lens when it is attached. It acts as if there is no lens at all on the camera. I'm not having this problem with the Canon lens. Any suggestions?

I would definitely take the camera to an authorized Canon repair facility or have it sent directly to Canon. I think you have a problem that might require chip replacement. Call Canon to get the name of the nearest authorized repair station: 516 488-6700.

From: From: Thomas B. Smith Photography
32 W. Lancaster Avenue
Ardmore, PA 1903
Tel: 610-649-2110 / Fax: 610-649-2117
e-mail: TBSP@AOL.COM

For years, month after month, I have been reading your "Problems and Solutions" column in Rangefinder. I always enjoy your guidance and advise. Today, I desperately need your help and hope you can get back to me as quickly as possible.

My studio was flooded when a high pressure steam pipe burst during a recent cold spell. Numerous negatives were water damaged, including individually cut 120 wedding negs packaged in glassine envelopes of the type used by many wedding labs. The negs have dried naturally, but now I have the arduous task of trying to restore the damaged negs in preparation for printing.

My question is: Can you please help me locate any firm(s) that specialize in the restoration of water damaged negatives, both 35mm and 120mm formats. I desperately need to contact such a company ASAP to obtain pricing info for my insurance claim and get back into the business of taking photographs again. I thank you in advance for your rapid response.

I suggest you get in touch with Veronica Cass Academy of Photographic Retouching Arts, 7506 New Jersey Ave., Hudson, FL 34667; (727) 863-2738; e-mail: veronicacassinc@worldnet.att.net. They are world renown in this area and would have extensive information on those doing this specific type of restoration.

From: Scott Armstrong
Elliott's Photography
Kennewick, Washington
e-mail: elliotts@owt.com

I was reading a question from the Rangefinder "Problems and Solutions" section. I thought I would share my experience. The reader's question was: "Who could make a corrective lens for a Hasselblad viewfinder." He wanted to have a standard eyeglass prescription lens made for his Hasselblad viewfinder.

In my case a standard Hasselblad diopter could not correct my vision. I have an astigmatism. What I did was go to the local eyeglass store in the mall that had a local lab that ground lenses. I had them make me a standard corrective lens that was round and 24.5mm in diameter. I showed them my viewfinder so they knew what they were making it for. They charged me about $35. I just put it in the same place as a standard diopter, which is the outermost position of the viewfinder, and secured in place by a locking ring.

Note: With Astigmatism the rotational orientation of the lens is very important. So they etched two marks on the edge of the lens for reference. Having corrective lenses in the viewfinder works great.

Thanks for the information.


From:Hilary L. Araujo
Marketing Vice President
ToCAD America, Inc

Regarding the May 2000 "Problems & Solutions," Mark E. Griewe's question, we were surprised to read Mr. Griewe's letter in the May 2000 issue, so we took it upon ourselves to investigate his concerns. His Sunpak 120J AutoPro was sent to us for repair of physical damage, and to check out the intermittent misfire problem. The technician, who performed the repair, is, unfortunately, no longer with ToCAD. However, our records show that the physical damage he indicated was repaired, and the flash returned to Mr. Griewe in November of 1999.

Based on the stated symptoms, and the solutions tried by Mr. Griewe, the most likely solution would be to replace the flash tube. It is possible, however, for the tube to demonstrate intermittent failure, which may not have been detected during service. Additionally, Mr. Griewe mentions his use of an unnamed external battery system. We do not know if it was a Sunpak, or some other brand. We have experienced some instances of after-market power supplies causing damage to the flash, which can include misfiring. This would not have been detected during the repair process, as we did not have access to these components.

In the spirit of good will and our commitment to Sunpak owners, we will reinspect Mr. Griewe's flash at no charge, and will be contacting him to arrange for free shipment of the equipment to our repair facilities.

Thanks for the follow-up.


Recently I received a card from Walter Chandoha, one of the most famous pet and animal photographers in the world. He wrote to comment on our April cover and here is a part of it:

"Your April cover is sensational. When we think of everything worth doing has been done, along comes Rita Loy with a new approach to a baby picture. Technically, it's flawless and its spontaneity is outstanding…it is perfection. Please extend my compliments to Rita for a superb photograph."

Also, I just received information on a new source for replacement light bulbs and flash tubes: Topbulb.com/. This company carries an extensive inventory of brand name bulbs that support a wide range of markets, from dental offices to museums and including a wide selection of photographic lighting products. The web site is an e-commerce site, so that you can not only see the bulb and check its specs online, but you can order it right away, to be delivered by the fastest means you want to pay for.

From: Dan Dobbs
Columbus Ohio
e-mail: Ddobbs6796@aol.com

When the new issue arrives, I always read your column first. I'm looking for Larson Enterprises. I've used their Reflectasol umbrellas for years, and would like to find replacements. I believe the fabrics were available separately. Any clues?

Larson Enterprises is located at P.O. Box 2150, Orem, UT 84058; (801) 225-8088; fax: (801) 225-8097.

From: David Lair
e-mail: davidlairtpa@hotmail.com

I have several flashes that have made it into my drawer because of broken hot shoes. Where can I get original equipment replacements and better yet does anyone make higher quality shoes (maybe metal base) for the following flashes Vivitar 285, 283 and 40d?

Replacement hot-shoe mounts for all Vivitar 283/285 flash units that are computer-machined from solid block of aircraft aluminum are available from Holly Enterprises, 7555 Woodley Ave., Van Nuys, CA 91406; (818) 988-7111. Also, I believe that Wein makes a replacement Foot/Slave for Vivitar strobes with an aluminum foot and built-in slave with 150-foot range. Information: The Saunders Group, 21 Jet View Dr., Rochester, NY 14624; (716) 328-7800.

From: Robert Humpert
e-mail: robertwhumpert@home.com

I would like to try to do some Ilfochrome prints. I am having trouble locating supplies for the process. Can you furnish me with a source for both chemistry and paper? Thank You

You can find out the name of the closest dealer to you by contacting Ilford Photo Corp., W. 70 Century Rd., Paramus, NJ 07652. The direct phone number for the order services department is (888) 453-6731.


From: Ralph N. Baker
AlbumX Corp.
e-mail: AlbumX@aol.com

I read with interest [P.J. Heller's] article entitled "New Album Bridges Gap Between Reversible Mounted and Slip-Ins" that appeared in the May Rangefinder. The article seemed to imply that this is something new to the professional photography market. Quite the contrary. Renaissance by AlbumX Corp. has had a bound gilded-edged library book with slip-in pages on the market for over two years now.

Perhaps some mention of this basic fact might have been appropriate. Without some fair balance, the article reads more like a free ad for an "old" idea.

Also, to further set Renaissance Albums apart, it remains the only library-bound book available for "same-day shipment" from over 25 local distributors.

Thanks for the feedback.


 

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